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FAQs
What are the shipping and handling options for Queensland?

We are pleased to provide with an end-to-end glass delivery service, direct to your business. Glass is delivered packed securely in timber crates, and can be arranged for delivery to all Brisbane or Gold Coast metro areas. Regional delivery throughout Queensland is also available on request.
What is the Fingersafe system?

The Fingersafe system, pioneered in 2007, is specific to hydraulic pool gates. It consists of a vertical notch cut out of the gate glass to prevent fingers from being caught as the gate closes. This system is now a mandatory requirement on all hydraulic pool fence hinges.
What does single/double/triple silver soft coats refer to?

The terms refer to the number of silver layers in a soft coat. Single silver soft coats are more cost-effective as they are cheaper to produce, however have lower performance. Triple silver soft coats have three layers, enhancing the IGU's ability to reflect heat and improving solar performance.
Is a handrail necessary for frameless glass balustrades in Australia?

If your balustrade is more than 1m above floor level, building codes require the installation of a handrail. However, a balustrade without a handrail is possible through a Performance Solution under the National Construction Code (NCC), requiring engineering design and certification. Vista View is an approved balustrade system for installation without a handrail.
How can I find a local supplier for Cooling Brothers products in Adelaide?

We are pleased to work with a range of local Adelaide suppliers. To be connected with the right supplier for your project, please contact us with details of your requirements.
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